93% | find it easy to get through to this surgery by phone |
| Local (CCG) ave: 73% National ave: 77% |
100% | find the receptionists helpful |
| Local (CCG) ave: 87% National ave:86% |
96% | say the last appointment they got was convenient |
| Local (CCG) average: 89% National average: 92% |
90% | say the last GP they saw or spoke to was good at giving them enough time |
| Local (CCG) average: 84% National average: 87% |
89% | say the last GP they saw or spoke to was good at explaining tests and treatments |
| Local (CCG) average: 84% National average: 85% |
93% | say the last nurse they saw or spoke to was good at giving them enough time |
| Local (CCG) average: 88% National average: 92% |
90% | say the last nurse they saw or spoke to was good at listening to them |
| Local (CCG) average: 86% National average: 91% |
97% | had confidence and trust in the last nurse they saw or spoke to |
| Local (CCG) average: 95% National average: 97% |
85% | are satisfied with the surgery's opening hours |
| Local (CCG) average: 76% National average: 75% |
94% | describe their overall experience of this surgery as good |
| Local (CCG) average: 84% National average: 85% |
92% | describe their experience of making an appointment as good |
| Local (CCG) average: 71% National average: 73% |