What is Proxy Access?
Proxy access enables a nominated individual—such as a family member, carer, or trusted friend—to access and manage specific elements of your healthcare services. This can include:
- Booking and viewing appointments
- Ordering repeat prescriptions
- Accessing parts of your medical record, such as test results or vaccination history
This service is particularly beneficial for:
- Patients with physical or mental health conditions that make managing healthcare challenging
- Elderly patients who may need assistance
- Parents or guardians managing healthcare for children
How to Set Up Proxy Access
To establish proxy access:
- Complete the Consent Form – Please Collect this from Reception
Both you and your nominated proxy will need to fill out the consent form – please request one from reception. - Provide Identification
Both parties must provide valid photo identification, which needs to be submitted in person. - Approval Process
The practice will review the application to ensure it meets all criteria and is in the patient’s best interest.
Please note that granting proxy access is subject to approval, and the level of access may be limited based on individual circumstances.
Important Considerations
- Consent
Patients aged 16 and over must provide explicit consent for proxy access. For those unable to consent due to incapacity, decisions will be made in their best interest, following NHS guidelines. - Confidentiality
The practice is committed to maintaining patient confidentiality. Proxy access will be granted with careful consideration to protect patient information. - Revoking Access
Patients have the right to revoke proxy access at any time by notifying the practice in writing.